Build the operations your growth demands
Fractional operations, project leadership, and facilitation for startups and SMBs that want to run better, not just bigger
Growth exposes the gaps
The systems and habits that got you here weren’t built for where you’re going.
You might be noticing:
The same mistakes keep happening, and fixes don’t stick
Decisions stall because no one’s sure who owns them, so they land back on leadership
Big initiatives start strong, then stall halfway through
Goals get set, then lost in the day-to-day over time
You have data but aren’t using it to make operational decisions
This isn’t a people problem. It’s a systems problem.
I’m Kate, your ops alchemist
I help growing companies build operations that actually work: the systems, teams, and processes that scale with the business without losing the quality and culture that got them here.
I’ve spent over a decade in operations, project management, and process improvement, from leading improvement initiatives at Boeing to scaling multi-market operations at a Series B startup to helping growing businesses build their operational backbone from the ground up. I’ve seen what works, and what breaks, at every stage.
But clients don’t hire me for credentials alone. They hire me because I can walk into a business, see the full picture, and connect dots others miss. I ask a lot of questions. I spot patterns. And I don’t stop at a plan. I facilitate the conversations that get people aligned, lead the work, and train the team so it sticks.
Whether it’s a full operational overhaul, a software implementation, a strategic planning session, or one broken system that needs fixing, my goal is the same: build infrastructure your team owns and your business can scale on.
Services
Fractional Operations & Project Leadership
Hands-on leadership for operational overhauls, system implementations, and cross-functional initiatives, from diagnosis through adoption.
Facilitation
Structured sessions that get leadership teams and frontline staff aligned and moving: strategic planning, process mapping, and continuous improvement workshops.
Process Improvement & Systems Design
Lean, documented processes and smart automation your team can run without you, built to grow with the business.
Why work with me?
Less rework, fewer dropped handoffs, and work that moves without constant follow-up
A team that spots problems and fixes them, instead of waiting for leadership to
A simple, repeatable way to solve problems at the root so they don’t keep coming back
Goals translated into priorities your team can actually execute
Initiatives that cross the finish line instead of stalling halfway